Auguru Limited (“Auguru”, “we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Auguru Limited is a company registered in England and Wales, Company No. 14539824, with its registered office at The Coach House, 1 Howard Road, Reigate, England, RH2 7JE.
2. What this policy covers
- What personal information we collect.
- How and why we use it.
- Who we share it with.
- How long we keep it.
- Your rights under data protection law.
3. What personal data we collect
- Identity and contact details (e.g. name, address, email, phone).
- Financial information relevant to insurance applications.
- Policy and claims information where you purchase or enquire about cover.
- Website and communication data (e.g. IP address, cookies, correspondence).
4. How we use your personal data
- Provide insurance quotes, arrange policies, and administer cover.
- Handle claims and related services.
- Communicate with you about products, services, and regulatory updates.
- Comply with our legal and regulatory obligations.
- Improve our website, services, and customer experience.
5. Legal bases for processing
We process your personal data under one or more of the following legal bases:
- Contract – to provide you with insurance products and services.
- Legal obligation – to comply with FCA regulations, HMRC, or other legal requirements.
- Legitimate interests – to improve our services, prevent fraud, and manage our business.
- Consent – where required, e.g. for certain marketing communications.
6. Who we share your data with
We may share your personal data with:
- Insurers, underwriters, and claims handlers.
- Reinsurers and brokers involved in your cover.
- Regulators (e.g. FCA, ICO) or law enforcement where required.
- Service providers who process data on our behalf (e.g. IT support, analytics).
7. International transfers
If we transfer data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your information.
8. How long we keep your data
We keep personal data for as long as necessary to fulfil the purposes described, including for legal, regulatory, and accounting requirements. Typically, this is six years after the end of your relationship with us, unless longer retention is required.
9. Your rights
Under UK data protection law, you have the right to:
- Access a copy of your personal data.
- Rectify inaccurate or incomplete data.
- Erase your data in certain circumstances (“right to be forgotten”).
- Restrict or object to processing.
- Data portability.
- Withdraw consent where processing is based on consent.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
10. Cookies and website use
We use cookies and similar technologies to understand site usage and improve performance. For more details, see our Cookie Policy.
11. Security
We implement appropriate technical and organisational measures to keep your data secure and protect it from loss, misuse, or unauthorised access.
12. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Data Protection Officer
Auguru Limited
The Coach House, 1 Howard Road, Reigate, RH2 7JE, United Kingdom
Email: info@auguru.co.uk